Terms of Service
Last updated: January 15, 2025
Acceptance of Terms
By accessing and using MetroMesh Malaysia's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Service Description
MetroMesh Malaysia provides urban news, community guides, cost-of-living data, and related information services for Malaysia's major cities. We offer both free content and premium services including relocation consultation, business directory listings, and job postings.
User Accounts and Registration
Some features of our service may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account.
Acceptable Use Policy
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any part of our service or any other systems or networks connected to our service.
Content and Intellectual Property
All content on MetroMesh Malaysia, including text, graphics, logos, images, and software, is the property of MetroMesh Malaysia or its content suppliers and is protected by Malaysian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit permission.
User-Generated Content
By submitting content to our platform, you grant MetroMesh Malaysia a non-exclusive, royalty-free, worldwide license to use, modify, and display such content in connection with our services. You represent that you have all necessary rights to grant this license.
Premium Services and Payment Terms
Premium services are subject to additional fees as specified on our website. All payments are due in advance and are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days' notice to existing customers.
Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access to our services. We may temporarily suspend access for maintenance, updates, or other operational reasons. We are not liable for any inconvenience or loss resulting from service interruptions.
Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third parties. Your use of third-party services is subject to their respective terms and conditions.
Disclaimer of Warranties
Our services are provided "as is" without any warranties, express or implied. We do not warrant that our services will be error-free, secure, or available at all times. Information provided on our platform is for general informational purposes and should not be relied upon as professional advice.
Limitation of Liability
To the maximum extent permitted by law, MetroMesh Malaysia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.
Indemnification
You agree to indemnify and hold harmless MetroMesh Malaysia, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
Termination
We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will cease immediately, and any data associated with your account may be deleted.
Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
Contact Information
For questions about these Terms of Service, please contact us at:
Email: legal@metromesh.my
Phone: +60 13 859 4726
Address: 45, Jalan Setiakasih 5, Bukit Damansara, 50490 Kuala Lumpur, Malaysia